payment

Once you submit your order, you will receive an email regarding payment from Brooke within 24 hours.   Currently, Visa, Mastercard, personal check, money order or cashier’s check are accepted methods of payment. Orders are officially placed via email or over the phone.If you’re mailing payment, send to: 2450 N Southport Av. #202, Chicago, IL 60614

tax & shipping

All Illinois residents will be charged 9% sales tax. Orders will be shipped within 1 week of purchase, unless otherwise notified & shipping cost will be provided once your shipping address is received.

returns

Please note that sizes, shapes & colors of stones & beads may vary slightly. If you are not completely content with your earcandy purchase, you may return the product(s) for full refund, less shipping charges, under these conditions:1. Merchandise is in its original condition2. All returns must be postmarked within SEVEN days of receipt of purchase.Mail to: 2450 N Southport Av. #202, Chicago, IL 60614* In the unlikely case your earcandy breaks, we will fix it free of charge if it is within 60 days of receipt of purchase. You must pay for all shipping costs.